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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>Dr. Nasreen was very bad, I came because I have severe epigastric &amp; abdominal pain, she did&#39;nt even examine me , nor check my vital signs. I am also having DM &amp;HTN. When I asked for only 1 day sick leave she strongly refused &amp; I was really in pain. How can doctors treat ptients like this, I am a nurse also psychiatric hospital giving nice service to my pts. I am sick and I needed care, the doctor is so unhuman. I really hope you look into this matter. Thank you</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>لم يكن هناك إسم لتتمكن الطبيبة من الرد وتم التواصل مع المريضة وقد ذكرت بأنها أتت للمراجعة ولم تكن راضية عن مستوى التواصل والعلاج في المركز وقد ذكرت بأن الطبيبة قامت بطلب تحليل ولكنها لم تقوم بأجراءه على أن يتم التواصل مع الطبيبة لاحقا، حيث إن الطبيبة في إجازة سنوية.</p> <p>Dr. Nasreen replay:&nbsp;&nbsp; Pt. attended around 9 a.m. with complain for dysuria for the past 2/52, I asked her to urine R/M and to come for the results then she asked for S.L. I answered her that her complain is not acute and given A.P<br /> She did not&nbsp; do the urine test .That mean that she&nbsp; came for S.L only</p>