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Reference No
24-08-03443
Issue Date
14/07/2024
Created By
AMohamed
Last Update
08/08/2024
Updated By
AMohamed
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
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Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
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Case Description
<p>I took my daughter to A’ali health Centre , appointment at 11:15 with DrAzhar Abbas Alsaleh, my daughter complained to the doctor that she hasconstant dizziness in the head particularly when trying to stand up , andheadache . The doctor requested a blood test and told us to come back onThursday after Muharram holidays. She didn’t measure the blood pressure.After giving blood at the laboratory while leaving the health center mydaughter felt dizzy and fell at the entrance ,,, a female patient rushed to helpwhile another one went for help. Surprisingly at the same time Dr Azharpassed by looked at us while my daughter was on the floor and just walkedaway. Two nurses came with a wheelchair and took my daughter andmeasured her blood pressure and asked me to get juice from the vendingmachine. Noting that the blood pressure was low they called dr Azhar andreported the case that despite drinking the juice the pressure was low. ThenIV was given and doctor never came to check</p>
Category
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Complaint
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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Admin Comments
<p> تم التواصل مع مقدم الشكوى وتقديم الاعتذار له على ما حصل والاطمئنان على صحة ابنته وتم حل المشكلة وديا</p>
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