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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>CPR NUMBER 600912418 MRS RANJANA MATHUR HAVE A VALID WORK PERMIT WITH HEALTH INSURANCE (ENCLOSED RECEIPT OF WORK PERMIT AND HEALTH INSURANCE), BUT WHEN WE GO THE SHAIKH SABAH HOSPITAL UMAL HASSAM THEY SAID YOU DONT HAVE INSURANCE. AS WE ARE HAVING A FILE THEIR FOR LAST 30 YEARS AND WE WANT TO CONTINUE THE SAME HEALTH CENTRE (LAST YEAR WE TOOK THE GOLDEN VISA ALSO). THEY ALSO STOPPED OUR MEDICINE SAYING NO INSURANCE. KINDLY RESOLVE THE ISSUE ASAP AS THIS IS RELATED TO OUR HEALTH.</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>السلام عليكم<br /> تم الاتصال بالمراجع وحضوره للمركز وتم التسجيل والتعاون معه<br /> وبالنسبة للأدوية تم رفعها لمسئولة الصيدلية التي رفعتها لرئيستها للتعاون معه<br /> مع تحياتي</p>