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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>I am filing a complaint against isa town health care center I came early in the morning around 8:50 to get an appointment with the Dr for blood work , I have been fasting and requested a leave from work just for this , they gave me an appointment at 12 ! When they are no longer open for blood work test ?? Where am I supposed to go ? I&rsquo;m still waiting for my appointment after 2 hours and a half and I can&rsquo;t leave because I don&rsquo;t want to miss my appointment</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>تم التواصل مع العميلة و الاعتذار منها لعدم توفر مواعيد قريبة ، و أوضحنا لها بأنها يمكنها في المرات القادمة حجز مواعيد مسبقة عن طريق برنامج صحتي أو الاتصال بمركز الاتصال على الرقم 80007000 للحصول على مواعيد بأوقات تتناسب معها ، كما أبلغناها بأن خدمة سحب الدم متوفرة في المركز حتى الساعة 14:00 ظهرا .</p>