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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>Yesterday I came to the center in Nursing station one sister ( I think her name ins Julia) was behaving to me very respective way . The word she used in Malayalam to&nbsp;ask about me to another nurse , was checking for me, they can tell my name or Pt. I am also working in a hospital . I never ever like to behave to my pts.like this, and&nbsp; always I miss smiling from your staff . I am sorry to inform you the most of your staffs are behaving very roughly , this is not only my experience many of my friends complains the same and sad to inform that many..... them doesn&#39;t like to come back to the hospital again I hope you will take care&nbsp; of it.</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>There ate 2 staff nurse with name Julie in nursing department which not mentioned which one.</p> <p>Telephone number is not availave to talk with patient.</p> <p>However, nurse supervisor has talked with all staffm and remind them to behave &amp; act in professional manner , beside proper communication with patients and visitors. In addition emphasis on talking English &amp; Arabic only unless there is language barrier.</p> <p>&nbsp;</p> <p>Nurse Supervisor</p> <p>Shamshad Alansari</p> <p>&nbsp;</p>