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Reference No
19-08-42441
Issue Date
16/06/2019
Created By
MOmran
Last Update
18/08/2019
Updated By
MOmran
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p>Medical Record Department they not talk to me nicely, my nose fizom comeing the blood she said to me now is lunch time , she said can't now , she was said to me come after 3p.m. I was come in hospital 11a.m. I hope they to give good service.</p>
Category
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Complaint
Enquiry
Suggestion
Appreciation
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
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Admin Comments
<p>إعتدنا في المركز أن تنتهي المواعيد بشكل مبكر ، مؤكد بأن وقت حضور المريض كانت قائمة المواعيد لذلك اليوم قد إنتهت، وبناءا عليه طلبت المنسقة من المريض الحضور عند الثالثة بناءا على وقت توفر المواعيد، كما إنه لا يوجد رقم للإتصال والإستفسار من المريض ولا يوجد رقم شخصي للتحقق من بيانات المريض من برنامج أي-صحة</p> <p> </p> <p>إدارة المركز</p>
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