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Reference No
24-10-10180
Issue Date
30/10/2024
Created By
MMahmood
Last Update
31/10/2024
Updated By
MMahmood
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p>Room no 2 Dr.calling so late </p> <p>i am watting since 07:30 am patient came after me get called </p> <p>They do pastionly to palients </p> <p>this is umfeir</p> <p> </p>
Category
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Complaint
Enquiry
Suggestion
Appreciation
Sub Category
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
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Admin Comments
<p>تم الأتصال بالمريض يوم الأربعاء 30/10/2024 وذكر انه تضايق لانه لم يتم استدعائه في موعده وتم استدعاء مرضى حضروا بعده بينت له الدكتورة انه لم يتأخر سوى 25 دقيقة عن الموعد وكان السبب وجود قفل على اسمه كونه اجنبي وان الطبيبة المعنية وضحت له السبب واعتذرت منه في نفس الزيارة كما انه تلقى علاجه بأحسن صورة تفهم المارجع الموضوع بحيث لا يتكرر مرة اخرى</p>
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