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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p><strong>&nbsp;</strong>I need to get the blood test results and i tried to call the online call service with no luck . And there is no online platform to get my results. As employee i cannot spare my time everyday to get an appointment only to collect the copy . Appreciate your consideration to create a platform for medical record for better service. As of today Even calling the medical center is not giving me any visibility on the required reports</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p style="direction: rtl;">تم التواصل مع العميلة حيث أوضحت بأنها حجزت موعدين للتطبب عن بعد إلا أنها لم تحصل على النتائج المختبرية ، و أفادت بأنها بعد ذلك تواصلت معها إحدى الطبيبات و حصلت على النتائج المختبرية المطلوبة.</p>