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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>Hello, I have an issue with my registered address and its designated health center. Although I&#39;ve changed my address since 2021, multiple times, and I&#39;ve updated my information on the system, and on my ID card, my health center still shows up for when I lived in block 324, Juffair. Now however, for over years, my block has been 709 Tubli, and every time I go to Yousef Engineer health center, they tell me there is a problem in their system and they cannot update the information. At this level, I cannot even take appointments at the center, where my family and kids are registered, because it still shows my old center. And if I ask them what should I do and where I should go to correct it, they say &quot;we don&#39;t know&quot;. So I need to know how I can fix this. Please and thank you. Regards,</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>تم التواصل مع المريضه وحل مشكلة تحديث البيانات في البطاقة الذكية&nbsp;</p>