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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>I went to the hospital because I have a pulled muscle at my lower back. I had to wait half an hour for the doctor to call my name although there were no patients waiting before me. All other room received 2 - 3 patients while I was waiting. When I saw the doctor, she refused to give me voltarine, saying my BP is high. I told her I suffer from white coat hypertension and it&rsquo;s not real, I have my regular normal readings from home. She said I should just take pills at home and suffer the pain as it&rsquo;ll take 5 days to go away. She was rude, incompetent and not compassionate at all. This is a terrible attitude coming from individual who is supposed to help others, rather than keeping them waiting while she is on duty without having other patients. And after all the wait, she couldn&rsquo;t even treat me. Such a disgrace!</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p style="direction: rtl;">تم التواصل مع المريضة و شرح سبب عدم اعطائها الفولترين</p>