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Reference No
24-12-67337
Issue Date
08/12/2024
Created By
Muneer Jassim Albahhar
Last Update
09/12/2024
Updated By
Muneer Jassim Albahhar
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
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Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
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Case Description
<p>I went to yusif engineer hospital last night and I feel so embarrassed with the Doctor. Doctor told me that I don't have right to go there for my case coz it's not emergency. And she told me instead my turn she should take other patient more than my case. And she not even give medication. She told me only emergency case. Also I'm in pain for my case that's why I go to hospital. If it's emergency only from the triange or reception should not accept. I'm also a PT need cure</p>
Category
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Complaint
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
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Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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Admin Comments
<p>تم التواصل مع المريضة وكذلك الطبيبه وتبين انه كإجراء روتيني بعد تقديم الخدمة للمريضة ومعالجتها تم توعية المريضة بالنظام الجديد بقصد نشر التوعيه للمرات القادمه وقد تفهمت ذلك </p>
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