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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>* WRONGFULLY TRIAGED AS LEVEL 5</p> <p>* NOT INFORMED BY NURSING OF EXPECTED WAITING TIME</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

Priority Please Select -- Priority -- High Medium Low

Admin Comments <h2>تم التواصل مع المريض هاتفياً حيث كان يشتكي من ألم في الظهر مدة أسبوعوقد تم قياس المؤشرات الحيوية للمريض وكانت مستقرة وتم تصنيفه بالمستوى الخامس وتم الشرح له بنظام الرعاية العاجلة المتبع في مراكز الرعاية&nbsp;</h2>