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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>I am trying to book an appointment on Sehati app for last one week now but everytime I open the app, it displays This service is currently unavailable. I tried reinstalling the app multiple times but the issue persists. Please help.</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

Priority Please Select -- Priority -- High Medium Low

Admin Comments <p>السلام عليكم</p> <p>تم التواصل مع صاحب الشكوى</p> <p>وتبين بأنه لم يتم تحديث بيانات البطاقة السكانية</p> <p>فلذا تم التواصل معه وتحديث البطاقة السكانية في برنامج الآي صحه</p> <p>ويستطيع الآن حجز المواعيد&nbsp;</p> <p>وتم ابلاغه بذلك</p> <p>مع تحياتي</p>