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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>I went to Yousef Abdulrahman Engineer Health Center at 12 AM due to severe period pain. After assessing my condition, the nurse informed my sister that my vital signs were normal, and my case was stable. He advised that if there were available appointments, I could see a doctor right away, but if not, I would need to return in the morning for my scheduled appointment. I had entered the triage room in a wheelchair and could barely lift my head. I understand that the doctor was kind enough to accept my appointment and provide treatment. However, if my condition was stable, would I have been expected to leave my home at 12 AM, even though I was able to wait until the morning for an appointment?</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>تم التواصل مع المريضة من قبل اداري المركز وتبين ان الشكوى تخص نظام التصنيف لدى قسم التمريض .برجاء تحويل الشكوى على قسم التمريض&nbsp;</p>