Edit Case

Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

Resolution Date

Type Please Select -- Case Type -- Administrative Legal Proffesional

Name

Personal ID

Telephone

Email

Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>I had booked an appointment for 11:55 am today. I reached before the time of the appointment and waited till 12:30 and still no one called my name nor any updated. If I have already made an appointment it should be straightforward and easy to enter.</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

Sub Category Loading... -- Please select a category to show sub categories --

Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

Priority Please Select -- Priority -- High Medium Low

Admin Comments <p>تم التواصل مع المريض وسماع الشكوى واتضح أن المريض كان ينتظر في قاعة الانتظار في الطابق الارضي بينما هو مسجل على طبيب في الطابق الاول</p> <p>&nbsp;تم اخباره بضرورة التأكد من غرفة الطبيب عند الحضور</p> <p>من لوحة الاطباء الموجودة عند المدخل الرئيسي</p>