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Reference No
25-03-03695
Issue Date
06/01/2025
Created By
SMalalla
Last Update
25/03/2025
Updated By
SMalalla
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p>Hello. I can’t book an appointment on Sehati because it shows the health centre of another location. I used to reside in Janabiya, however when I updated my address in 2023 due to moving houses it did not update. Please help. Thanks</p> <p> </p> <p> </p>
Category
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Complaint
Enquiry
Suggestion
Appreciation
Sub Category
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
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Admin Comments
<p>تم التواصل بالمراجع و كانه في غاية التفهم بالموضوع</p> <p>و قمنا بتحويل العنوان و ربطه بطبيب العائلة</p> <p>و في النهاية شكرنا </p>
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