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Reference No
25-04-21537
Issue Date
25/02/2025
Created By
ZEbrahim1
Last Update
15/05/2025
Updated By
MAteeq
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
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Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
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Case Description
<p>I had noticed that i dont have family doctor on the app sehati , so i went to my health center “Jidhafs” and filled the form to add a doctor so i can select and book appointment, however still the system not updated by them( center staff) “ the application i submitted not entered” .Its now over a month and still cant book any appointment through the application sehati . I need an urgent solution. Amani mohamed 39994787</p> <p> </p>
Category
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Complaint
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
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Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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Admin Comments
<p>قمنا بإضافة طبيب العائلة لصاحبة الشكوى في النظامين معاً</p> <p>(ISEHA)</p> <p>ومن ثم ربطه بالـ (WEB)</p> <p>والتواصل مع المريضة والتاكد من إمكانيتها من التسجيل عبر تطبيق صحتي، وقد ردت بأنها الأن يمكنها االحجز عن طريق التطبيق</p>
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