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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>when we are call to ask about the doctor, no body pick up the phone from the reception .</p> <p>then i personally came to health center and ask them why no body answer the phone , the staff was very rude .</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

Priority Please Select -- Priority -- High Medium Low

Admin Comments <p>تم الاتصال بالمريض&nbsp;و استرضاء المريض و التنبيه على جميع موظفي قسم السجلات بالرد على الهاتف و الرد على جميع&nbsp; استفسارات</p> <p>المرضى</p> <p>وتم توجيه الموظفين بالتعامل اللائق مع المرضى والمراجعين</p>