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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>I came to the hospital bilad alqadeem , I had an appointment at 5:30 with Dr Janat . Its almost 6 &amp; she still not here yet. I am very disappointed . My blood sugar is running low &amp; shes still not here yet&nbsp;</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>تم التواصل مع العميله من قبل المعنيين وتم التوضيح لها اولا ان الموعد لم يكن مع الدكتورة جنات، وشرح نظام المواعيد في المركز مع احتمالية التأخر في بعض الاحيان لوجود حالات طارئة او امور تتعلق بالمورضى الاخرين . كما تم رفع ملاحظاتها ومناقشتها مع الطبيبة المعنية للعمل حسب البروتوكول والانظمه المتبعه بمراكز الرعاية الصحية الاولية كما نؤكد دائما على تقديم افضل الخدمات الصحية للجميع&nbsp;</p>