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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>I visited Halat Bumaher health center in 28 July 2015 and 3 PM. I presented with a swelling in the middle of my chest. The doctor directed me to site at a distant chair near the room entrance instead of the patient chair by the desk.<br /> Without moving from her seats and Prescribed medication based slowly on superficial observation failing to conduct a physical examination, I asked for further details, doctor referred to a private reason in my medical file ,which was irrelvant and inappropraite.<br /> At the treatment area, the nurses similar slowed, providing basic cleaning suppliers in plastic bag, telling me to manage the wound care at home. Neither the doctor know the nurse evaluated my condition thorughtly or offered adequate assistance&nbsp;<br /> This negligence led to a serious deterication in my health.I woke the next day with the self pain<br /> Foul smelling discharge and fever symptoms requiring emergency surgery at a private hospital. This left me with a permanent scar and physical and emotion.</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>&nbsp;</p> <p>تم الاتصال بالعميل و الاستلام للشكوى المقدمة وتم تنبيهه جميع الممرضات بفتح الجرح و معاينته قبل تسليم المريض الادوات المطلوبة</p>