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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>I went for a pre marital checkup two weeks ago and was told that my results will be ready the next day. I got a call from my health Center (bilad al qadeem) a few days later telling me something went wrong with the blood test and it needs to be redone. I went to the health Center to check what the issue is and they just told me that there was an issue with the test and it needs to be redone in two weeks. It&rsquo;s been two weeks and I&rsquo;ve done the test on 6/5/2025 but when I try calling the health Center to check if the results are out yet I am not getting a response from them. I called over 10 times from 1PM to 7PM on their number 17408888</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>تم التحدث مع المريض بخصوص الشكوى والاستماع الى ملاحظاته وتم التنويه والتأكيد على الموظفين بضرورة الرد على البداله&nbsp;</p>