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Reference No
25-05-66364
Issue Date
19/05/2025
Created By
SAbdulla7
Last Update
20/05/2025
Updated By
SAbdulla7
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
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Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
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Case Description
<p>My daughter sick she have coughing,voting,nose running I come to shakih Abdullah Bin khaild Al khalifa Health center they say me appointment is ful ... Go to the emergency triage I go to emergency they It's normal and go to reception..I go to reception they say we haven't any appointments today come in morning... Can u tel me what is happening in this health center.. it's main health in Riffa</p>
Category
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Complaint
Enquiry
Suggestion
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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Admin Comments
<p>تم التواصل مع صاحب الشكوى، بأنه يمكنها حجز موعد لليوم التالي في حال عدم توفر مواعيد في نفس اليوم</p> <p> أما في حال كانت حالتها طارئة فسيتم تقييمها من قبل الممرضات حسب الآلية المتبعة لديهم كما يمكنها الحضور إلى المركز للحصول على موعد لليوم التالي أو الحجز عبر القنوات المتاحة</p>
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