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Reference No
25-05-17024
Issue Date
20/05/2025
Created By
Sawsan Mohammed
Last Update
21/05/2025
Updated By
Sawsan Mohammed
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p>لم يتم مناداة المريضة على الموعد المحدد وتم إدخال مرضى قبلها وقد تعدى الوقت المفترض لمناداتها </p> <p>طبيبة غرفة رقم 7 </p> <p>د. أمينة </p>
Category
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Complaint
Enquiry
Suggestion
Appreciation
Sub Category
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
Low
Admin Comments
<p>تم التواصل مع المريضة بالهاتف ومناقشة المشكلة والتعرف على طريقة حلها </p> <p>كانت المريضة جداً متفاهمة وشكرت خدمات المركز وهي تقدر الظروف أيضاً </p>
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