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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>&nbsp;</p> <p>I&#39;m booking my hospital appointments through Sehati App, but when I go to the hospital reception I&#39;m told that since I&#39;m not a Bahraini I can&#39;t book from the App and should do it at the hospital. Why is the Sehati App booking my appointments, showing full details of the appointment like time and Doctor name if it isn&#39;t acceptable. In recent two appointments I&#39;ve to face this embarrassment of be told &#39;not allowed&#39; at Jidhaf Health Center. Kindly tell me the actual rule and fix the Sehati App if it isn&#39;t allowed.</p> <p>&nbsp;</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>تم التواصل مع صاحبة الشكوى ، وقمنا بتوضيح الأمر لها في حالة حجز المواعيد غبر تطبيق صحتي، كما تم اخبارها بأنه قد تم رفع الموضوع للجهات المعنية، لمعالجة الخلل في حجز المواعيد لغير البحرينين.</p> <p>&nbsp;</p> <p>زهراء شبر</p>