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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p><strong>Doctor sami roon 4 refused to do tft for the patient saying that the blood test is expensive and will affect the budget of the ministry inspite of the patient having complains</strong></p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p><strong>I talked to both the patient and the physician to inquire about the matter, the patient said that she has history of anaemia and she has hair loss and that she requires cbc, iron study and vitamin b12 level because 1 year back her iron was low and she was given iron supplements and that she has done thyroid test 1 year back and she wants to repeat it because she has hair loss</strong></p> <p><strong>On inquiry with the dr and checking iseha account of the patient, the pt has history of hair loss but she has done tsh level in july 2019 less than 2 months back and it was normal</strong></p> <p><strong>And the dr has done for her cbc which was normal so there is no need to do for her iron study and vitamin b12 because she does not have chronic medical problem so drs action was right</strong></p>