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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>تاخر الدخول على الدكتور احمد موسى لمدة 45 دقيقه بعدها غير الغرفه</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>REGARDING THE COMPLAIN FROM PT NAMED HASAN ALI MANSOOR WRITTEN BY HIM ON 19 AUGEST 2019 AND WAS KEPT IN SUGGESTION BOX IN YOUSEF ENGINEER HEALTH CENTER</p> <p>IT WAS GIVEN TO ME ON 20 AUGEST 2019</p> <p>THE HAND WRITING IS UNCLEAR</p> <p>CANNOT UNDERSTAND WHAT IS HIS SPECIFIC COMPLAIN OTHER THAN THAT IT IS ON DR AHMED MOOSA</p> <p>HE MENTIONED ONLY HIS MOBILE NUMBER ON THE COMPLAIN(34341140)</p> <p>I CONTACTED THIS MOBILE NUMBER 5 TIMES NO ONE PICKED UP THE PHONE</p> <p>CANNOT TAKE ANY FURTHER ACTION</p> <p>TRIED TO GET HIS CPR NUMBER FROM ISEHA BUT WAS NOT AVAILABLE</p>