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Reference No
19-10-95302
Issue Date
01/10/2019
Created By
MKaabi
Last Update
20/10/2019
Updated By
MKaabi
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p><strong>DR IN ROOM 10 RUDE AND SHOUTS ON THE PATIENTS</strong></p>
Category
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Complaint
Enquiry
Suggestion
Appreciation
Sub Category
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
Low
Admin Comments
<p><strong>PT COULD NOT BE COMMUNICATED BECAUSE NOTHING WAS MENTIONED ON THE CARD ABOUT THE DETALS OF THE PATIENT</strong></p> <p><strong>DR AHMED MOOSA TOLD ABOUT THE COMPLAINT AND WAS WARNED NOT TO SHOUT</strong></p>
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