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Reference No
19-10-84320
Issue Date
20/10/2019
Created By
MKaabi
Last Update
23/10/2019
Updated By
MKaabi
Status
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Completed – Contacted the requester
Completed – Did not contact the requester
Irrelevant Request
Under Investigation
Resolution Date
Type
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Administrative
Legal
Proffesional
Name
Personal ID
Telephone
Email
Case Received Channel
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Tawasul
Social Media
Administration Office in Health Centers
Complaints Box
Other Channels
Case Description
<p><strong>شكوى على خدمات قسم الاسنان بشكل عام و عدم الرد على الهاتف (خصوصا عيادة الأطفال)</strong></p>
Category
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Complaint
Enquiry
Suggestion
Appreciation
Sub Category
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Section
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Administration
Reception
Oral and Dental
Radiology
Doctors
Social Worker
Nursing
Care Unit
Medical Records
Pharmacy
Physiotherapy
Laboratory
Mother and Child Care
Priority
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High
Medium
Low
Admin Comments
<p><strong>بالنسبة للرد على المكالمات يتم دائما الرد على الهاتف الا في حالة انشغال الطبيبة و المساعدة بالمريض يصعب ترك المريض و الرد على الهاتف, علما بأن المساعدة و الطبيبة لديهم ساعتين امومة اي ان العيادة تكون مغلقة من بعد الساعة 12:15 .</strong></p>
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