| Reference No | 19-03-78266 |
|---|---|
| Issue Date | 27/03/2019 - MAli11 |
| Last Update | 27/03/2019 - Abdulla Al Aswad |
| Health Center \ Section | Bahrain & Kuwait Health Center – HIDD \ Doctors |
| Status | Completed – Contacted the requester |
| Resolution Date | 3/5/2019 12:00:00 AM |
| Type | Administrative |
| Request Details | |
| Name | احمد الكهالي |
| Personal ID | |
| Telephone | |
| Case Received Channel | Complaints Box |
| Case Description |
اسلوب غير محبب من قبل الطبيبة و تخيير المريض اي دواء يختار |
| Admin Panel | |
| Category | Complaint |
| Sub Category | Behavioral |
| Priority | Low |
| Admin Comments |
I received the patient"s complaint late I received it today 5 \3\ 2019 , the complaint was on 12\2\2019 , looked to ISEHA , patient came on 12 \2\2019 c\o trauma to his knee , history taken sure about the injury and offered to the patient where to go to do x ray for his knee as there is no x ray available in health center during duty , sure offered either muharraq HC or KHUH ER to do x ray or if he want to come next day morning to do x ray according to his case , and about my way in talking with patient I don't think so that I screamed or shout to him as he written in the complaint paper about my way in talking , and yes sometimes we offered to the patients what type of painkiller they prefer to take if they are usually taking painkiller in regular basis , and we offered what we do have of painkillers available in LHC |