| Reference No | 19-03-38129 |
|---|---|
| Issue Date | 03/01/2019 - AQahtani |
| Last Update | 07/01/2020 - Abdulla Al Aswad |
| Health Center \ Section | Halat Bu Maher Health Center \ Nursing |
| Status | Completed – Contacted the requester |
| Resolution Date | 1/6/2019 12:00:00 AM |
| Type | Administrative |
| Request Details | |
| Name | Umar Meherdad |
| Personal ID | 970306784 |
| Telephone | 37252562 |
| Case Received Channel | Tawasul |
| Case Description |
Kindly look at the picture,Since the word count was less this the third page. one of the nurses after speaking to me in English said to the other one in arabic ( ترى أقدر اتحجى ) (leave it he is just a headache) .I then told her she then called the doctor and double checked with her. When they kept saying that I should countinue to take panadols. I asked them for an evidence stating that I had a high temperature (According to the staff) but I still am asked to take Panadol.They refused to give me the evidenc, neither did they gave their names. I am advastated and Shattered by this behavior of the staff and the doctor in the health center. Iam writing this with a lot of hope. I do wish that the necessary actions will be taken and I will be waiting for any contact .best Regards |
| Admin Panel | |
| Category | Complaint |
| Sub Category | Behavioral |
| Priority | Medium |
| Admin Comments |
تم الاتصال بالمريض و قد ذكر المريض بانه اسلوب الممرضة لم يكن لائق، وقد تم توضيح الاجراءات للمريض بانه لدى الممرضات معايير معينة لحالات الطوارى ولا يمكن قبول جميع المرضى. وبالنسبة لاسلوب التعامل تم تنبيه الممرضة باستخدام الاسلوب الافضل مع المرضى |