| Reference No | 21-10-53115 |
|---|---|
| Issue Date | 27/09/2021 - HUWAIDA MAHDI |
| Last Update | 11/11/2021 - MAteeq |
| Health Center \ Section | Ibn Sina Health Center \ Administration |
| Status | Completed – Contacted the requester |
| Resolution Date | 9/28/2021 12:00:00 AM |
| Type | Administrative |
| Request Details | |
| Name | Mohammad Nazir |
| Personal ID | 920913903 |
| Telephone | 36109574 |
| munch230@gmail.com | |
| Case Received Channel | Tawasul |
| Case Description |
The father complain that his daughter during the visit to the helath center for child screening service faced a delay in the service by the physican in room no 2, and the priority should be there for children during the COVID 19 period. The patient was called by the head of incharge and child was examined, expained the shortage of physican on that day and the time he reached to the doctor was during her break time |
| Admin Panel | |
| Category | Complaint |
| Sub Category | Waiting Period |
| Priority | Low |
| Admin Comments |
A meeting was conducted with head of department to discuss the important of effective communications with the clients. |