| Reference No | 21-10-38751 |
|---|---|
| Issue Date | 01/08/2021 - HUWAIDA MAHDI |
| Last Update | 31/10/2021 - HUWAIDA MAHDI |
| Health Center \ Section | Ibn Sina Health Center \ Doctors |
| Status | Completed – Contacted the requester |
| Resolution Date | 9/14/2021 12:00:00 AM |
| Type | Proffesional |
| Request Details | |
| Name | ALI |
| Personal ID | 670103373 |
| Telephone | 3724240 |
| NOTAVAILBLE | |
| Case Received Channel | Complaints Box |
| Case Description |
A complain was written asking for close follow up for the chronic disease patients especially the DM. Prolong period of waiting until the next appoint for Central DM patients. Patient does not reciive the calls Informing the patient about his lab reports of HBA1C as normal but infact it was high. |
| Admin Panel | |
| Category | Complaint |
| Sub Category | Clinical Management (Treatment) |
| Priority | High |
| Admin Comments |
The head of the health center contacted the patient and provided a close follow up with the CDC doctor for more explalntion and treatment of his condidtion |