| Reference No | 22-11-74619 |
|---|---|
| Issue Date | 16/10/2022 - MAteeq |
| Last Update | 02/11/2022 - MAteeq |
| Health Center \ Section | Ibn Sina Health Center \ Nursing |
| Status | Completed – Contacted the requester |
| Resolution Date | 11/1/2022 12:00:00 AM |
| Type | Proffesional |
| Request Details | |
| Name | murali |
| Personal ID | NIL |
| Telephone | 38342881 |
| Case Received Channel | Complaints Box |
| Case Description |
There was emergency to check blood pressure for newly delivered mother to check BP, but the staff not helpful |
| Admin Panel | |
| Category | Complaint |
| Sub Category | Service Quality |
| Priority | Medium |
| Admin Comments |
We called the patient telephone number 38342881 to clarify about the issue. We noticed that patient was non- insured and no symptom, no medical order. Only came to follow-up. Advised after taking history to register to doctor or to go to the private as no symptom. Staff followed the rules and guidelines as not emergency and patient was stable. Closed the case as they convict. |