Case Details

Reference No 23-10-62505
Issue Date 22/10/2023 - KHajeri
Last Update 25/10/2023 - KHajeri
Health Center \ Section NBB Health Center- Dair \ Doctors
Status Completed – Contacted the requester
Resolution Date 10/24/2023 12:00:00 AM
Type Administrative
Request Details
Name Maryam alhashemi
Personal ID 890506698
Telephone 33006828
Email maryam0523@hotmail.com
Case Received Channel Tawasul
Case Description

I had an appointment for my son school check up.. for some reason of exam couldn’t be on time for the appointment i came 11 am but the doctor didn’t let me in for excuse that he had other patients but there was no one out and I would have waited to finish his patient but he said no because i am a bad doctor and won’t do the school check up for your son.. doctors first of all should be considerate and thoughtful not angry..i told him my son had surgery for two week absent i can’t everyday not let him to go school. But couldn't be considered at any point and can’t let my son do the vaccine again.since im here finish your job.. nbb centre room number 3 doctor ahmed matooq please follow up with him and tell him be nice to other patients

Admin Panel
Category Complaint
Sub Category Appointments
Priority Medium
Admin Comments

تم التواصل مع المريضة وشرح آلية نظام المواعيد وفي حال عدم مناسبة الموعد بإمكانها تبديله إلى الوقت المناسب لها وتقبلت المريضة الآلية

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