| Reference No | 23-11-07102 |
|---|---|
| Issue Date | 19/11/2023 - FMahdi5 |
| Last Update | 20/11/2023 - FMahdi5 |
| Health Center \ Section | Al-Naim Health Center \ Medical Records |
| Status | Completed – Contacted the requester |
| Resolution Date | 11/20/2023 12:00:00 AM |
| Type | Administrative |
| Request Details | |
| Name | Khalid Mahmood |
| Personal ID | 931050472 |
| Telephone | 36447671 |
| Case Received Channel | Tawasul |
| Case Description |
Hi Today i go in naim health center and they told me you dont have the insurance. As per my employer i have already the insurance. Also i have already got the consultation back in Juky 2023. Which was free but this time around they asked me to pay7 bhd |
| Admin Panel | |
| Category | Complaint |
| Sub Category | Policy & Procedure |
| Priority | High |
| Admin Comments |
تم التأكد من بيانات المريض تبين أنه معفي لا يدفع رسوم وقمنا بالاتصال له وأخبرنا بأن موظفتين قامتا بالتأكد من التامين في السيستم وكان يظهر انه غير معفي فانه من المتوقع تم تجديد التامين لديه وأن اليوم يظهر معفي وأخبرناه أنه يستطيع المجيء للعلاج بدون دفع رسوم |