Case Details

Reference No 24-01-14611
Issue Date 03/12/2023 - SHashim
Last Update 08/01/2024 - SHashim
Health Center \ Section Hamad Town Health Center \ Doctors
Status Completed – Contacted the requester
Resolution Date 12/3/2023 12:00:00 AM
Type Administrative
Request Details
Name Nawaf Saeed
Personal ID 851007643
Telephone 97363338222
Email Nawaf.saeed@gmail.com
Case Received Channel Tawasul
Case Description

My daughter cpr 231013124, was brought to the clinic in hamad town forthe flue like symptoms, runny nose and coughing. The doctor only checkher chest and gave normal saline nasal drops. I took her to the al salamhospital the next day where they found her lungs are inflmated and haslow oxygen! Since then she is in the ICU trying to recover. Why is theclinic such careless in their diagnostic and only check one thing! Theydidnt even check the oxygen or xray like al salam did! She is a onemonth old newborn. She has RSV virus found with the blood test, andnow its 4 days and still in the ICU. She is a newborn, we were told thatthe clinic did a bad job for diagnostic. She has a high heart rate,breathing rate and has to be on 30% to 40% oxygen to have notmaloxygen levels. Now they started antibiotics due to the the lungs buildingmusucs. I was proud to say the health level has elevated in the pastyear. Now its just a shame its that bad. Nawaf saeed 851007643 Mobile:63338222

Admin Panel
Category Complaint
Sub Category Clinical Management (Treatment)
Priority Low
Admin Comments

تم التوضيح لوالد الطفلة بجميع الإجراءات و الأنظمه المعمول بها في مراكز الرعاية الصحية الأوليه  حيث أن المراكز الصحية تعتبر خط الدفاع الاول للمرضى و المراجعين  على حد سواء كما تم شرح الخطة العلاجية للطفلة، كما أوضحنا له بأننا نقدر ملاحظاته و التي ستأخذ بعين الاعتبار، كما أننا نثمن اي ملاحظة تعمل على تحسين الخدمة التي نقدمها

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