| Reference No | 24-01-11541 |
|---|---|
| Issue Date | 20/12/2023 - SHashim |
| Last Update | 08/01/2024 - SHashim |
| Health Center \ Section | Hamad Town Health Center \ Nursing |
| Status | Completed – Contacted the requester |
| Resolution Date | 12/21/2023 12:00:00 AM |
| Type | Administrative |
| Request Details | |
| Name | Maryam AlQassab |
| Personal ID | 051207133 |
| Telephone | 39538401 |
| mariam.sadiq.12347@gmail.com | |
| Case Received Channel | Tawasul |
| Case Description |
I'm writing to complain about bad I had at ( Hamad Town Health Center) on () I came with my father because of his poor medical , and they refused to treat his ! due system , i do not how can doctors, nurses refuse to accept a patient they clearly can see he's sick! and they told him to leave to Jassim Kanoo Health Center while he clearly told them that he can't drive, and I do not have driver licenses, this a if such a respected medical to behave in such a . I was and to have been treated in this way and I believe you should be aware of the.actions |
| Admin Panel | |
| Category | Complaint |
| Sub Category | Policy & Procedure |
| Priority | Low |
| Admin Comments |
رداً على الشكوى التي وردتنا بتاريخ 2023\12\21 تم التواصل مع المراجعة بخصوص والدها، تبين أن وقت حضورها لقسم التمريض كان بالساعة 18:58 مساءاً، في هذا الوقت كان مسؤول الأطباء متواجد داخل القسم ونظراً لضيق الوقت أبلغ المرافق بأنه يفضل التوجه إلى مركز محمد جاسم كانو وعليه قسم التمريض أخذ بأمر مسؤول الأطباء وتم الشرح للمراجعة عن نظام التصنيف بالمركز حيث يتم إخبار مسؤول الأطباء عن أي حالة يتم تلقيها في أخر نصف ساعة من الدوام الرسمي قبل تسجيلها. |