Case Details

Reference No 24-02-15926
Issue Date 12/02/2024 - Muneer Jassim Albahhar
Last Update 20/02/2024 - Muneer Jassim Albahhar
Health Center \ Section Yousif A. Rahman Engineer Health Center \ Administration
Status Completed – Contacted the requester
Resolution Date 2/12/2024 12:00:00 AM
Type Administrative
Request Details
Name Faheem Mohammad Ilyas
Personal ID
Telephone 35673370
Email
Case Received Channel Tawasul
Case Description

Hello. I have selected a family doctor from Ministry of Health website. Now i want to remove any family doctor because in Sehati app if i want to take appointment it only shows my selected doctor for which I face issue of timing. Some times my family doctor is not available on the timing i want to go to hospital. Please remove my family doctor and dont assign me any family doctor so that i can take appointment in sehati app with any doctor at any time. Looking for a quick response Thanks & Regards Faheem Mohammad Ilyas - 900804998 - faheem754@gmail.com

Admin Panel
Category Complaint
Sub Category Appointments
Priority Low
Admin Comments

تم التواصل مع المريض عن طريق الايميل واخبارة انه بحسب سياسة برنامج اختر طبيبك يجب ان يتم ربط كل مريض مع طبيب عائلة . كما انه بحسب التحديث الجديد خدمة الحجز الالكتروني لا تتيح للمستفيدين حجز مواعيد على الطبيب اذا لم يكن مربوط بطبيب العائله 

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