| Reference No | 24-03-46267 |
|---|---|
| Issue Date | 22/01/2024 - NMushaimea |
| Last Update | 27/03/2024 - NMushaimea |
| Health Center \ Section | Isa Town Health Center \ Physiotherapy |
| Status | Completed – Contacted the requester |
| Resolution Date | 1/15/2024 12:00:00 AM |
| Type | Administrative |
| Request Details | |
| Name | Layla Alnajjar |
| Personal ID | 960510273 |
| Telephone | 36669250 |
| layla.alnajjar@live.com | |
| Case Received Channel | Tawasul |
| Case Description |
received an SMS detailing my physiotherapy appointment. Contained in the message was a contact number to call in case of any queries. I have been trying to call this number since the morning to change my appointment. However, no one is picking up the call. It’s very frustrating because it’s the only way to contact provided and I am unable to talk to anyone to receive assistance. |
| Admin Panel | |
| Category | Complaint |
| Sub Category | Facilities and Services |
| Priority | Medium |
| Admin Comments |
لقد تم التواصل مع المريضة ليلى النجار (960510273) ،تم ترتيب موعد للمريضة كما تم تزويدها بالرقم المباشر لقسم العلاج الطبيعي لمركز مدينة عيسى (17625818) |