Case Details

Reference No 24-04-33405
Issue Date 15/04/2024 - SAbdulla7
Last Update 17/04/2024 - SAbdulla7
Health Center \ Section Zallaq Health Center \ Administration
Status Completed – Contacted the requester
Resolution Date 4/17/2024 12:00:00 AM
Type Administrative
Request Details
Name Needa javed
Personal ID
Telephone 33093922
Email
Case Received Channel Other Channels
Case Description

Respected maam,
My 2 year old was suffering from high fever and when i took him to ZHC at around 1 30 pm today he wasnt attended immediately the nurse checked his temperature despite knowing he has high fever told me to take appointment for later and give medication at home same goes for the receptionist while all the hospital was empty there wasnt a single waiting person,

 

Admin Panel
Category Complaint
Sub Category Waiting Period
Priority High
Admin Comments

تم التواصل مع صاحبة الشكوى وشرح لها الحالات الطارئة و الحالات الروتينية

وايضا  تم قياس درجة حرارت من قبل الممرضة  كان 37 وهذا لا يعتبر من حالات الطارئة وأيضا أبلغت

 ام طفل للممرضة بان تم  إعطاء بندل في البيت  قبل ماتحضر الى المركز

واما بنسبه ان المركز فاضي فانه اغلب المرضى يحضرون على مواعيدهم   

وابدأت شكر على توضيح 

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