| Reference No | 19-07-53366 |
|---|---|
| Issue Date | 21/07/2019 - AKhuzaie |
| Last Update | 29/07/2019 - AKhuzaie |
| Health Center \ Section | Sh. Salman Health Center \ Administration |
| Status | Completed – Contacted the requester |
| Resolution Date | 7/29/2019 12:00:00 AM |
| Type | Administrative |
| Request Details | |
| Name | Nazik |
| Personal ID | N/A |
| Telephone | 36336021 |
| none@email.com | |
| Case Received Channel | Complaints Box |
| Case Description |
Can bring more faster services - labs and x-ray. |
| Admin Panel | |
| Category | Suggestion |
| Sub Category | |
| Priority | Low |
| Admin Comments |
The client was called and she said that she came for the dental clinic which referred her for x-ray in Halat Bu Maher H.C. When she came back they told her the address is not on Sh. Salman H.C. but they gave her an appt. and told her to go to Halat Bu Maher H.C. next time. When she got to the dentist who was different from the first time she told her that she has to go to the other health centre and referred her to the Medical Records and then they called the dentist and she saw her. So, it only bothered her to have to go back and forth between Medical Records and the dentist who seemed confused at the beginning. But now she knows her address has changed and she is on Halat Bu Maher H.C. |