Case Details

Reference No 24-07-08891
Issue Date 14/07/2024 - IDarbas
Last Update 14/07/2024 - IDarbas
Health Center \ Section Sh. Sabah Al-Salem Health Center \ Medical Records
Status Completed – Contacted the requester
Resolution Date 7/14/2024 12:00:00 AM
Type Administrative
Request Details
Name Hassan Baloch
Personal ID 900863951
Telephone 34230418
Email hasanbaloch@gmail.com
Case Received Channel Tawasul
Case Description

Good morning, I hope you are doing well. I went to Sabah Al Salem Health Center today to book an appointment for the one-year vaccination for my 11-month-old daughter. The nurse gave me the appointment date and asked me to book the appointment at the reception. However, the receptionist refused to give me an appointment, stating that my daughter doesn't have a CPR. I explained that my daughter is currently out of the country, and I will apply for the CPR once she returns. Despite informing her of the importance of the vaccination and I have birth certificate, which I have used to book previous appointments without any issues, she did not agree. My questions are: When did this new requirement for a CPR to book an appointment for a baby come into effect? I will apply for the CPR for my daughter, but what should I do if the vaccination is more urgent than having the CPR? Please note that I already have my baby’s birth certificate. Looking forward to hearing from you. Thank you.

Admin Panel
Category Complaint
Sub Category Facilities and Services
Priority Low
Admin Comments

good morning

i call the patient about the complaint today

the staff call him to must be have the C.P.R for him child

but they told they not reach in bahrain at the moment

i call him to explain about the procedure of this kind 

and i told him to prepare and arrangment to be do the c.p.r for the baby

to continue gave this service and he told me they will do it after family reach 

to bahrain in the first of august .

i gave to him now the appointment in 21 of august

and in the tha date of appointment they must be have the c.p.r

with best regard

ismail derbas

administration of shaikh sbah H.C

Edit Back