| Reference No | 24-09-80479 |
|---|---|
| Issue Date | 25/06/2024 - NMushaimea |
| Last Update | 01/09/2024 - NMushaimea |
| Health Center \ Section | Isa Town Health Center \ Administration |
| Status | Completed – Contacted the requester |
| Resolution Date | 6/26/2024 12:00:00 AM |
| Type | Administrative |
| Request Details | |
| Name | NIDA ALSAFFAR |
| Personal ID | 970902484 |
| Telephone | 66363520 |
| Case Received Channel | Tawasul |
| Case Description |
I am filing a complaint against isa town health care center I came early in the morning around 8:50 to get an appointment with the Dr for blood work , I have been fasting and requested a leave from work just for this , they gave me an appointment at 12 ! When they are no longer open for blood work test ?? Where am I supposed to go ? I’m still waiting for my appointment after 2 hours and a half and I can’t leave because I don’t want to miss my appointment |
| Admin Panel | |
| Category | Complaint |
| Sub Category | Appointments |
| Priority | Medium |
| Admin Comments |
تم التواصل مع العميلة و الاعتذار منها لعدم توفر مواعيد قريبة ، و أوضحنا لها بأنها يمكنها في المرات القادمة حجز مواعيد مسبقة عن طريق برنامج صحتي أو الاتصال بمركز الاتصال على الرقم 80007000 للحصول على مواعيد بأوقات تتناسب معها ، كما أبلغناها بأن خدمة سحب الدم متوفرة في المركز حتى الساعة 14:00 ظهرا . |