| Reference No | 24-10-63138 |
|---|---|
| Issue Date | 25/09/2024 - NMushaimea |
| Last Update | 09/10/2024 - NMushaimea |
| Health Center \ Section | Isa Town Health Center \ Administration |
| Status | Completed – Contacted the requester |
| Resolution Date | 9/25/2024 12:00:00 AM |
| Type | Administrative |
| Request Details | |
| Name | Usman Nawaz |
| Personal ID | 931203376 |
| Telephone | 34061461 |
| maani_mohammed@hotmail.com | |
| Case Received Channel | Tawasul |
| Case Description |
Hey there! I've been having some trouble with the "Sehati" app when trying to book an appointment. I visited my Isa Town Health Centre (Block 815) and asked for help, but the lady there mentioned that she's not familiar with the app and is only responsible for appointments made through the health center. I used to make appointments through the app before, and yesterday, on 24th September, I had to make two trips to the health center because I got an appointment after two hours. It would be really great if the "Sehati" app could be fixed to make things easier for me. I just want to save some time and avoid unnecessary trips. |
| Admin Panel | |
| Category | Enquiry |
| Sub Category | |
| Priority | Medium |
| Admin Comments |
تم التواصل مع العميل و أبلغناه بضرورة مراجعة المركز الصحي لاختيار طبيب العائلة ليتمكن من حجز المواعيد عبر تطبيق صحتي. |