| Reference No | 24-11-40680 |
|---|---|
| Issue Date | 12/11/2024 - NMushaimea |
| Last Update | 19/11/2024 - NMushaimea |
| Health Center \ Section | Isa Town Health Center \ Doctors |
| Status | Completed – Contacted the requester |
| Resolution Date | 11/12/2024 12:00:00 AM |
| Type | Administrative |
| Request Details | |
| Name | Wafa Mohamed |
| Personal ID | 881108944 |
| Telephone | 39100777 |
| Case Received Channel | Tawasul |
| Case Description |
I need to get the blood test results and i tried to call the online call service with no luck . And there is no online platform to get my results. As employee i cannot spare my time everyday to get an appointment only to collect the copy . Appreciate your consideration to create a platform for medical record for better service. As of today Even calling the medical center is not giving me any visibility on the required reports
|
| Admin Panel | |
| Category | Complaint |
| Sub Category | Facilities and Services |
| Priority | Medium |
| Admin Comments |
تم التواصل مع العميلة حيث أوضحت بأنها حجزت موعدين للتطبب عن بعد إلا أنها لم تحصل على النتائج المختبرية ، و أفادت بأنها بعد ذلك تواصلت معها إحدى الطبيبات و حصلت على النتائج المختبرية المطلوبة. |