Case Details

Reference No 24-12-13293
Issue Date 02/12/2024 - FSaffaf
Last Update 22/01/2025 - FSaffaf
Health Center \ Section Jidhafs Health Center \ Doctors
Status Completed – Contacted the requester
Resolution Date 12/2/2024 12:00:00 AM
Type Proffesional
Request Details
Name GHADA ABDULLA SULTAN ALMOULANI
Personal ID 910501513
Telephone 39657045
Email ghada.almoulani@gmail.com
Case Received Channel Tawasul
Case Description

I went to the hospital because I have a pulled muscle at my lower back. I had to wait half an hour for the doctor to call my name although there were no patients waiting before me. All other room received 2 - 3 patients while I was waiting. When I saw the doctor, she refused to give me voltarine, saying my BP is high. I told her I suffer from white coat hypertension and it’s not real, I have my regular normal readings from home. She said I should just take pills at home and suffer the pain as it’ll take 5 days to go away. She was rude, incompetent and not compassionate at all. This is a terrible attitude coming from individual who is supposed to help others, rather than keeping them waiting while she is on duty without having other patients. And after all the wait, she couldn’t even treat me. Such a disgrace!

Admin Panel
Category Complaint
Sub Category Policy & Procedure
Priority Low
Admin Comments

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