| Reference No | 25-01-62009 |
|---|---|
| Issue Date | 26/01/2025 - IDarbas |
| Last Update | 26/01/2025 - IDarbas |
| Health Center \ Section | Sh. Sabah Al-Salem Health Center \ Administration |
| Status | Completed – Contacted the requester |
| Resolution Date | 1/26/2025 12:00:00 AM |
| Type | Administrative |
| Request Details | |
| Name | Faheem Masoodi |
| Personal ID | 841173605 |
| Telephone | 97333729581 |
| masoodifahim@gmail.com | |
| Case Received Channel | Tawasul |
| Case Description |
I am trying to book an appointment on Sehati app for last one week now but everytime I open the app, it displays This service is currently unavailable. I tried reinstalling the app multiple times but the issue persists. Please help. |
| Admin Panel | |
| Category | Complaint |
| Sub Category | Facilities and Services |
| Priority | Low |
| Admin Comments |
السلام عليكم تم التواصل مع صاحب الشكوى وتبين بأنه لم يتم تحديث بيانات البطاقة السكانية فلذا تم التواصل معه وتحديث البطاقة السكانية في برنامج الآي صحه ويستطيع الآن حجز المواعيد وتم ابلاغه بذلك مع تحياتي |