| Reference No | 25-04-21537 |
|---|---|
| Issue Date | 25/02/2025 - ZEbrahim1 |
| Last Update | 15/05/2025 - MAteeq |
| Health Center \ Section | Jidhafs Health Center \ Reception |
| Status | Completed – Contacted the requester |
| Resolution Date | 2/26/2025 12:00:00 AM |
| Type | Administrative |
| Request Details | |
| Name | Amani |
| Personal ID | 820907146 |
| Telephone | 39994787 |
| amanii.rabea@gmail.com | |
| Case Received Channel | Tawasul |
| Case Description |
I had noticed that i dont have family doctor on the app sehati , so i went to my health center “Jidhafs” and filled the form to add a doctor so i can select and book appointment, however still the system not updated by them( center staff) “ the application i submitted not entered” .Its now over a month and still cant book any appointment through the application sehati . I need an urgent solution. Amani mohamed 39994787
|
| Admin Panel | |
| Category | Complaint |
| Sub Category | Policy & Procedure |
| Priority | Low |
| Admin Comments |
قمنا بإضافة طبيب العائلة لصاحبة الشكوى في النظامين معاً (ISEHA) ومن ثم ربطه بالـ (WEB) والتواصل مع المريضة والتاكد من إمكانيتها من التسجيل عبر تطبيق صحتي، وقد ردت بأنها الأن يمكنها االحجز عن طريق التطبيق |