| Reference No | 25-04-45535 |
|---|---|
| Issue Date | 17/03/2025 - AQahtani |
| Last Update | 09/04/2025 - AQahtani |
| Health Center \ Section | Halat Bu Maher Health Center \ Administration |
| Status | Completed – Contacted the requester |
| Resolution Date | 3/18/2025 12:00:00 AM |
| Type | Administrative |
| Request Details | |
| Name | Malik Shahid |
| Personal ID | 870609530 |
| Telephone | 33838093 |
| Case Received Channel | Tawasul |
| Case Description |
My wife took my daughter to hospital at Halat Bumaher on 14 March after 7 PM my wife was unaware of hospital policy of talking picture while in the pharmacy she took picture of the pharmacy token. The man who seen you on reception started shouting loudly. And rudely who are you talking picture he shouted twice on here while my sister was also there she confirmed it has him not to talk loudly, but he was continually rude. The hospital staff should be trained to talk properly and behave properly he could also have said that is not allowed to pay to take picture or deleteit, but he create a scene in the hospital informant in front of everyone and my kids. We respect the staff and doctors, but should be a mental respect. |
| Admin Panel | |
| Category | Complaint |
| Sub Category | Behavioral |
| Priority | Low |
| Admin Comments |
The customer was contacted, and it was revealed that the receptionist had shouted at his wife for taking photo inside the health center. The customer was informed that the matter would be investigated and that the relevant employees would be contacted to ensure that this would mot happen again. The designated employee was the security not the receptionist. |