| Reference No | 19-09-46554 |
|---|---|
| Issue Date | 16/06/2019 - MAteeq |
| Last Update | 09/10/2019 - MAteeq |
| Health Center \ Section | Ibn Sina Health Center \ Reception |
| Status | Completed – Contacted the requester |
| Resolution Date | 8/22/2019 12:00:00 AM |
| Type | Administrative |
| Request Details | |
| Name | SUHAIL MOHD |
| Personal ID | |
| Telephone | 34006092 |
| shaig1960@gmail.com | |
| Case Received Channel | Complaints Box |
| Case Description |
when we are call to ask about the doctor, no body pick up the phone from the reception . then i personally came to health center and ask them why no body answer the phone , the staff was very rude . |
| Admin Panel | |
| Category | Complaint |
| Sub Category | Behavioral |
| Priority | Medium |
| Admin Comments |
تم الاتصال بالمريض و استرضاء المريض و التنبيه على جميع موظفي قسم السجلات بالرد على الهاتف و الرد على جميع استفسارات المرضى وتم توجيه الموظفين بالتعامل اللائق مع المرضى والمراجعين |